General terms of sale
1 - Bookings are guaranteed subject to receipt of a deposit equivalent to 40 % of the total cost of the stay. The hotel undertakes to fully reimburse all deposits in case of written cancellation at least 3 days (Low Season), 8 days (Mid season) and 32 days (Peak season) prior to the scheduled arrival date.
2- No-shows are fully billed and are non-reimbursable. In case of no-show, the booking is automatically cancelled.
3- We shall request a credit card upon your arrival in order to retain the full amount of your stay. You may, if you prefer, make a full pre-payment in cash to a maximum amount of €3,000.
4 - In case of premature departure, the full cost of the stay shall be charged.
5 - Hotel rooms are available from 4 p.m. on the day of arrival and must be vacated by noon on the day of departure.
6 - Small dogs are accepted at the hotel subject to prior reservation and a supplement of €35 per day. However, for reasons of comfort and hygiene, they are not allowed in the pool area. Dogs must not be left in the room in the absence of their owners. They are to be kept on a lead at all times when outside the room.
7 - The hotel pool is exclusively reserved for hotel guests. Games (ball games, etc.) are not allowed. For safety reasons, the pool is shut from 8 p.m. to 8 a.m. during which time it is protected by an electronic alarm and unavailable to guests.
8 - We kindly request parents to ensure their children are accompanied in all communal areas of the hotel and do not disturb other guests, particularly in the pool area and restaurant. The Management reserves the right to terminate, immediately and without prior notice, the stay of any guests should their behaviour disturb the tranquillity of our clientele.
9 - The hotel is equipped with free wireless internet access (ssid: guest-messardiere). Please refrain from illegal downloading of any kind.
10 - For design reasons, extra beds or cots can be installed only in Junior Suites or larger suites. All suites are fitted with sofa beds.
11– "Les Trois Saisons" restaurant has a limited seating capacity. Therefore, please reserve your table with our Concierge before noon or at the time of your reservation if you wish to dine on your day of arrival. Cell phones must be in vibrate mode.
12 - Visitor's tax in Saint-Tropez is equivalent to €2 per person / day.
13 - To settle your account, hotel accepts as payment: cash for amounts less than €3,000, travellers checks and credit cards as follow: Visa, Eurocard – Mastercard and American Express.
